THANK YOU FOR PARTNERING WITH ARROWLIGN.

FOR EVERY CASE SUBMISSION, ARROWLIGN REQUIRES THE FOLLOWING:

 

  • Either a physical impression to be mailed to its lab or intraoral scans to be uploaded to the appropriate case.
  • Please generate a prepaid return label from our portal if you are planning to send in impressions.
  • 8 case photos to be uploaded to the appropriate case. The photos should show the following:
    • The patient portrait
    • Patient smile with teeth fully exposed
    • Upper arch view
    • Lower arch view
    • Right side view of teeth
    • Left side view of teeth
    • Front view of teeth

BELOW PLEASE FIND INSTRUCTIONS ON THE FOLLOWING:

 

  1. HOW TO SUBMIT A CASE
  2. MANAGE CASES AND UPLOAD ATTACHMENTS TO A CASE
  3. HOW TO SEND IN AN IMPRESSION

1. HOW TO SUBMIT A CASE:

CLICK ON THE LOGIN BUTTON ON THE TOP OF THE PAGE AT ARROWLIGN.COM

SIGN INTO THE ARROWLIGN DOCTOR PORTAL USING THE CREDENTIALS YOU WERE EMAILED DURING REGISTRATION.

CLICK ON CASE ENTRY.

FOLLOW THE INSTRUCTIONS BELOW.

2. MANAGE CASES AND UPLOAD ATTACHMENTS TO AN EXISTING CASE:

CHOOSE THE APPROPRIATE CASE FOR UPLOADING ATTACHMENTS.

SCROLL DOWN TO THE ATTACHMENT SECTION TO UPLOAD FILES ACCORDINGLY.

3. HOW TO SEND A IMPRESSION:

CHOOSE THE APPROPRIATE CASE FOR WHICH YOU WANT TO SEND IMPRESSION.

CLICK ON THE PRINT BUTTON. THEN SELECT LAB BENCH RX. MAKE SURE POPUPS ARE NOT BLOCKED. A LABEL WILL APPEAR. PLEASE PRINT THE LABEL AND INCLUDE WITH THE IMPRESSION.

ONCE THE LABEL IS PRINTED, CLOSE THE LABEL SCREEN AND ALSO CLOSE THE CASE WINDOW. YOU WILL BE BACK TO THE CASE MANAGER SECTION. CLICK ON THE HOME BUTTON.

ONCE BACK ON THE HOME SCREEN, PLEASE CLICK ON GENERATE A LABEL AND SCHEDULE A PICKUP BUTTON.

A NEW TAB WILL OPEN AND WILL BE DIRECTED TO A USPS WEBSITE. FILL IN ALL THE INFORMATION AND CLICK NEXT ONCE DONE.

 

NOW CLICK SUBMIT TO PRINT THE PREPAID LABEL.

ONCE THE PREPAID LABEL IS PRINTED AND ATTACHED TO THE PACKAGE, NOW YOU HAVE THE OPTION TO EITHER DROP THE PACKAGE IN ANY USPS LOCATION OR SCHEDULE A PICKUP. PLEASE PROCEED WITH EITHER.


ALL PACKAGES MUST BE SHIPPED INSIDE A PRIORITY MAIL FLAT RATE PADDED ENVELOPE. SUCH ENVELOPES CAN BE FOUND FREE OF CHARGE IN ANY USPS LOCATION OR PLEASE EMAIL US support@arrowlign.com IF YOU REQUIRE SUCH ENVELOPES.